Data Recovery Reseller

We offer to do recoveries for your organisation directly, so we bill you at our normal rate for doing the recovery and then you are free to independently bill your customer. This way you can offer data recovery as an additional service under your own name to your own customers, even though you do not actually do the recoveries yourself.

If you choose to use the Reseller option, then you must deal with your customer yourself. You then send their disk to us, and we perform the recovery for your company. You essentially become our customer. When we have completed the recovery, we email you a file list report showing what was recovered from the disk. You must then deal directly with the customer yourself, by being their point of contact and forwarding the file listing report to them, so they can check that nothing important is missing. You must also answer their questions and give job updates during the recovery process. You deal with them every step of the way, and the customer does not even need to know that it is not your company actually performing the recoveries. We then email you our offer, at which point you can negotiate your own price with your customer – if your customer is happy with your price and wants to proceed, we then back up their data to a new disk and ship everything back to you.

This is beneficial to you in 3 ways: