We will not charge a fee for evaluating the condition and recoverability of your data. This includes a complete written file listing report and a guaranteed price quote for the actual recovery of your data. If we cannot retrieve the data you will not owe us anything - and we will return your hard drive in its original condition.

Our prices are based on how much work will need to be performed, the nature of the data loss and expertise required to solve each particular job.

Our personalized approach allows you to choose to recover only files that are important to you at a price that is more competitive than anyone in the industry today. Payments of approved quotations are due in full, when your data is recovered.

We must have payment secured before we return the recovered data to you. Your data may be covered against loss, like any other piece of equipment at your office, which you might be insured against.

Before you send your media to us, please download our Repair Form